Enterprise Television- IATA Commends NAMA on Billing System
The International Air Transport Association (IATA) has commended the Nigerian Airspace Management Agency (NAMA) for rending consistent and qualitative bills in the last three years.
According to IATA, it ensures that the error rate in bills posted by the agency for its services to airlines has reduced to less than two percent from over 30 percent nine years ago.
In a statement by NAMA, it said that the association made the commendation at the IATA/NAMA Service Review Meeting which was held at the association’s corporate office in Geneva, Switzerland.
The Director of Airline Settlement Services of IATA, Manfred Blondeel, said that NAMA had carved a name for itself as the best out of 75 authorities and over 4,000 airlines it deals with globally in terms of reduced error rate and disputes in bills posted by the agency to IATA.
“Considering the myriad of disputes that we notice daily from errors by some authorities, some errors even exceeding 50 percent, it is to our delight that the dispute/error rate of NAMA billing has consistently remained the lowest in the world with over 98 percent accuracy,” he said.
The Managing Director of NAMA, Capt. Fola Akinkuotu, also said that the progress so far made in the accuracy of airline billing was as a result of reforms being embarked upon by the agency towards ensuring transparency, accountability and efficiency in service delivery, part of which involved automating its business transactions.
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